[Upbit] Notice on Temporary Suspension of Deposits and Withdrawals Following ZetaChain (ZETA) Network Upgrade (11/18 12:00 ~)

Hello. This is Upbit, the most reliable global standard digital asset exchange.

Due to the scheduled ZetaChain (ZETA) network upgrade, the support for deposits and withdrawals will be temporarily suspended from 2024-11-18 (Monday) 12:00 (KST) until the network upgrade stability is confirmed and completed (further notice will be provided through a separate announcement).

[ZETA Network Upgrade Related Notice]

• View ZETA Network Upgrade Related Notice

[Deposit and Withdrawal Support Suspension Period]

• 2024-11-18 (Monday) 12:00 (KST) ~ After confirmation of ZETA network upgrade stability, further notice on resumption of deposit and withdrawal support is expected

[Deposit and Withdrawal Support Resumption Period]

• Once the ZETA network upgrade is completed and stability is confirmed, we will resume deposit and withdrawal support.

• The resumption period for ZETA deposit and withdrawal support will be updated through a separate announcement.

*In case of any special circumstances related to the resumption of deposit and withdrawal support, we will provide further notice through a separate announcement.

[Precautions]

• After the deposit and withdrawal support suspension period, deposits to ZETA accounts may not be reflected in your Upbit account, and recovery may not be possible in such cases.

• Please be cautious and refrain from making deposits after the deposit and withdrawal support suspension period.

• During the deposit and withdrawal support suspension period, the deposit return process for the digital assets involved will be temporarily suspended, and after the resumption period, they will be processed sequentially.

• In case of a suspension of deposits and withdrawals, delays in deposit processing may occur due to network congestion, and there may be a time difference between the completion of the ZetaChain transaction confirmation and the deposit reflection time.

• Deposits and withdrawals may occur before or after the suspension period on some blockchain networks, but during the inspection period, normal processing is not possible, and after the inspection is completed, they will be processed sequentially, so there may be delays in reflection in member accounts.

[Frequently Asked Questions]

• While ZETA deposits and withdrawals are temporarily suspended, ZETA trading will continue to be supported.

• Upbit plans to closely cooperate with the ZetaChain team to ensure the safe protection of member assets, and in case of any additional or changed matters, further updates will be provided in this announcement.

We ask for your understanding and cooperation for safe deposit and withdrawal support.

Thank you.

※ Virtual assets are high-risk products and may result in the loss of all or part of your investment.

*Information is automatically generated.