[Upbit] Notice of Temporary Suspension of ZetaChain (ZETA) Deposits and Withdrawals Due to Network Upgrade (12/09 12:00 ~)

Hello. This is Upbit, the most trusted global standard digital asset exchange.

Due to the upcoming network upgrade of ZetaChain (ZETA), deposit and withdrawal support will be suspended from 12:00 (KST) on November 18, 2024 (Monday) until the stability of the network upgrade is confirmed (further notice will be provided through this announcement) (Article 17, Paragraph 1, Subparagraph A of the Enforcement Decree of the Virtual Asset User Protection Act).

[Notice Regarding ZETA Network Upgrade]

• View Notice Regarding ZETA Network Upgrade

[Time of Suspension of Deposit and Withdrawal Support]

• From 12:00 (KST) on December 9, 2024 (Monday) until the stability of the ZETA network upgrade is confirmed, and the resumption of deposit and withdrawal support will be announced through this notice.

[Time of Resumption of Deposit and Withdrawal Support]

• We will resume deposit and withdrawal support once the stability of the ZETA network upgrade is confirmed.

• The timing of the resumption of ZETA deposit and withdrawal support will be updated through this announcement.

*If there are any special circumstances regarding the resumption of deposit and withdrawal support, we will inform you through this announcement.

[Precautions]

• If you deposit ZETA after the suspension of deposit and withdrawal support, it may not be reflected in your Upbit account, and in such cases, recovery may not be possible.

• Please be cautious and do not deposit after the suspension of deposit and withdrawal support.

• During the suspension period, the deposit return process for the relevant digital asset will be temporarily suspended and will be processed sequentially after the resumption of deposit and withdrawal support.

• In case of a suspension, there may be delays in deposit processing due to network congestion, and there may be a difference between the time of transaction confirmation on the blockchain network and the time it is reflected in the deposit.

• Deposits and withdrawals may occur on some blockchain networks before or after the suspension time, but normal processing is not possible during the inspection period according to our wallet system processing situation, and it will be processed sequentially after the inspection is completed, so there may be delays in reflecting it in the member account.

[Frequently Asked Questions]

• Although ZETA deposits and withdrawals are temporarily suspended, ZETA trading will continue to be supported without interruption.

• Upbit plans to closely cooperate with the ZetaChain team to ensure the safe protection of your assets, and if there are any additional or changes, we will provide updates through this announcement.

We ask for your understanding as this is a measure for safe deposit and withdrawal support.

Thank you.

※ Virtual assets are high-risk products that can result in the loss of all or part of your investment.

*This information is automatically generated.