[Upbit] Notice on Temporary Suspension of Tether (USDT) Withdrawals via Tron Network Due to Increased Wallet System Processing Volume

Hello. This is Upbit, the most trusted global standard digital asset exchange.

Due to wallet system processing issues with Tether (USDT), withdrawals via the Tron network are temporarily suspended. (Virtual Asset User Protection Act Enforcement Decree Article 17, Paragraph 1, Subparagraph 1)

Withdrawal requests will be processed sequentially, and if additional measures occur, we will inform you through announcements.

*Withdrawal services via the Ethereum network are available as usual.

For existing withdrawal requests, they may be processed sequentially depending on the wallet system processing situation.

The detailed information is as follows.

[Notice on Temporary Suspension of Tether (USDT) Withdrawals]

• Reason for suspension: Delay in wallet system processing due to increased withdrawal volume via the Tron network

• Affected digital asset: Tether (USDT) - Tron network

• Scope of impact: Withdrawal of the affected digital asset

[Precautions]

• After the suspension of withdrawal support, deposits of the affected digital asset may not be reflected in the Upbit account, and in such cases, recovery may not be possible. Please be cautious and do not deposit after the suspension of deposit and withdrawal support.

• During the suspension period, the return procedure for deposits via the Tron network of the affected digital asset is temporarily suspended and will be processed sequentially after the resumption of deposit and withdrawal support.

• In case of suspension of deposits and withdrawals, delays in deposit processing may occur due to network congestion, and there may be a difference between the confirmation time of transactions on the blockchain network and the time they are reflected in deposits.

• Deposits and withdrawals may occur on some blockchain networks before or after the suspension point, but normal processing is not possible during the inspection period according to our wallet system processing situation, and processing may be delayed in reflecting on member accounts as they are processed sequentially after the inspection is completed.

• In the case of unscheduled inspections such as wallet inspections and network inspections, deposits and withdrawals may occur on some blockchain networks before or after the announcement, but normal processing is not possible during the inspection period according to our wallet system processing situation, and processing may be delayed in reflecting on member accounts as they are processed sequentially after the inspection is completed.

• If any special circumstances arise regarding the resumption of deposit and withdrawal support, we will inform you through this announcement.

[Frequently Asked Questions]

• Trading of the affected digital asset is supported without interruption regardless of the suspension of withdrawals.

• Upbit plans to work closely with the project team to ensure the safe protection of your assets, and if any additional or changes occur, we will provide updates in this announcement.

We ask for your understanding as this is a measure for safe deposit and withdrawal support.

Thank you.

※ Virtual assets are high-risk products that can result in the loss of all or part of your investment.

*This information is automatically generated.