DigitalX Holds Compliance Training to Prevent Reward Mispayments, Review Controls on Manual Transactions
Summary
- DigitalX said it conducted companywide compliance training to prevent incidents in manual transactions, including reward payouts, on its digital-asset investment platform.
- The company said it reviewed internal control procedures, reward payout approval standards and incident reporting procedures, with a focus on transactions requiring special caution such as airdrops and event rewards.
- Chief Executive Officer Oh Se-jin said even small mistakes can directly affect customer assets and market trust, and pledged to continue upgrading the internal control system.
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DigitalX, Mirae Asset’s digital-asset investment platform, said it held companywide compliance training to prevent incidents in employee-handled manual transactions, including reward payouts.
The company said on October 22 that its Risk Management Division held the "Second-Half 2026 Compliance Training" on October 21. The session reviewed internal control procedures focused on "transactions requiring special caution," where errors are more likely in asset transfers such as airdrops, event rewards, payment cancellations, inheritance cases and mistaken transfers.
The training was arranged after the Digital Asset eXchange Alliance, or DAXA, incorporated control procedures for cautionary transactions into its risk-management best-practice guidelines in July. It covered processing by transaction type, approval standards for reward payouts, the operation of separately managed accounts and incident reporting procedures.
To prevent underpayments and overpayments, employees were trained to separate accounts by payout purpose, split drafting and execution functions between departments, and follow staged approval procedures based on the amount involved. In the event of an incident, they were instructed to report it immediately to the department head and the chief risk officer, take initial steps such as canceling erroneous transactions and blocking deposits and withdrawals, and then proceed to reporting to financial authorities and sharing the case with DAXA.
The company also used disputes over reward payouts and industry incident cases to explain the need for input controls and dual-approval mechanisms. The session also covered basic compliance matters, including the code of ethics, the Virtual Asset User Protection Act and the prohibition on using material nonpublic information.
"These cautionary transactions are an area where even a small mistake can directly affect customer assets and market trust," Chief Executive Officer Oh Se-jin said. He added that the company would continue upgrading its internal control system to ensure all employees strictly comply with prescribed procedures.
